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INGENIERIE / ETUDES / METHODES 2024-95767 2763 Glasgow, Ecosse Contrat à durée indéterminéePour faciliter la lecture, le masculin générique peut être utilisé sur cette page; nos offres s’adressent cependant à toutes les personnes quel que soit leur genre.
Technical Services Lead
01/05/2024NUVIA are seeking an experienced and highly skilled Technical Services Lead to lead and manage our technical services team. As the Technical Services Lead, you will play a critical role in ensuring the successful implementation, maintenance, and support of our technical solutions. You will be responsible for overseeing the team's activities, collaborating with cross-functional teams, and providing technical expertise to drive excellence on behalf of Nuvia.
Reports to
Direct report of: Delivery Manager
Key Accountabilities
Technical Leadership and Team Management:
- Lead and mentor a team of technical professionals, providing guidance, training, and support to ensure the team's continuous growth and development.
Solution Implementation and Deployment:
- Oversee the end-to-end implementation of technical solutions, ensuring that projects are delivered on time, within scope, and meeting client requirements.
Technical Support and Issue Resolution:
- Act as an escalation point for complex technical issues, providing hands-on assistance and expertise to troubleshoot and resolve problems.
Client Relationship Management:
- Build and maintain strong client relationships by providing exceptional technical guidance, support, and communication.
Technical Strategy and Innovation:
- Collaborate with product development teams to provide insights from client interactions, contributing to the enhancement of existing solutions and the development of new ones.
Occupational Skills and Training
What previous experience or qualifications would the individual need
Duties and Requirements
- NVQ Level 3 or equivalent in a relevant engineering discipline, with a focus on electrical being preferred
- Holds, or has the ability to achieve, a valid ECS Gold Card (Installation Electrician or Maintenance Electrician) or the ECS HERS (Highway Electrical Registration Scheme) Card
- Strong technical knowledge and troubleshooting skills.
- Experience in equipment installation, maintenance, or repair is preferred.
- Proficiency in using diagnostic tools, software, and equipment manuals.
- The use of calibration equipment and working with radioactive sources would be a benefit
- Excellent communication and customer service skills.
- Ability to work independently or as part of a team.
- Attention to detail and problem-solving abilities.
- Experience in working with radiation detectors
- Willingness to travel to customer sites as needed.
Pourquoi nous rejoindre ?
Why Nuvia
Nuvia - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including Civil Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally.
Nuvia is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence.
Entité
NUVIA est une branche de VINCI, plus grand groupe intégré de concessions et BTP du monde. NUVIA est plus particulièrement l'entité nucléaire du Groupe VINCI et est impliqué dans le cycle de vie tout entier des installations nucléaires, du New Build au démantèlement, en passant par la maintenance et l'exploitation. NUVIA est en croissance constante, avec plus de 2700 salariés dans le monde. En moyenne, 100 hommes et femmes nous rejoignent chaque année. Maintenant, plus que jamais, nous recherchons de nouveaux talents pour soutenir la croissance du groupe.
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