Role Purpose

The Regional Quality Manager is responsible for leading and coordinating quality assurance and quality control activities across multiple Business Units within the region. This role ensures compliance with ISO standards and that all projects, processes, and deliverables meet internal standards, client expectations, and regulatory requirements.

The successful candidate will drive continuous improvement, promote a culture of quality, and support operational excellence across the region.

The role requires regular engagement with project teams, subcontractors, and clients to ensure that quality standards are consistently applied and maintained throughout the project lifecycle.

The role will also involve close coordination with the wider Omexom Quality team and regular engagement with the Head of Quality to ensure alignment with organisational standards and strategic objectives.

Responsibilities & Duties

Compliance, Reporting & Operational Oversight

• Act as the focal point for all quality-related matters across the region.

• Support the implementation and compliance of the Omexom Management System and ISO 9001 standards.

• Assist project teams in developing and applying Inspection and Test Plans (ITPs), ensuring they are followed and documented.

• Ensure appropriate levels of quality surveillance, inspection, and control are applied throughout project execution.

• Support the integration and consistent application of systems and processes within each Business Unit across the region.

• Provide support during internal and external audits, ensuring readiness and compliance.

• Mentor teams in the effective management and resolution of Non-Conformance Reports (NCRs), promoting a culture of accountability and continuous improvement.

• Monitor and report on the Cost of Quality, delivering insights to inform strategic decision-making and drive operational efficiency.

Stakeholder Engagement

• Ensure appropriate levels of quality surveillance, inspection, and control are applied throughout project execution.

• Attend and support the monthly Regional Meeting.

• Provide quality input and support to the Business Unit’s operational and tendering teams, ensuring that quality considerations are integrated into project planning and bid submissions.

Training & Awareness

• Deliver quality awareness training for new employees and support ongoing training initiatives.

• Mentor and support quality advisors and other team members to build capability.

• Ensure that quality toolbox talks are delivered across the Business Units.

• Ensure compliance with Omexom and client quality procedures and expectations.

• Develop and support the training of the Regional Quality team established within the Business Units.

• Support the development of content for the Omexom Institute within its field of expertise.

Continuous Improvement

• Identify gaps in the management system and support the development of improved processes.

• Lead and support initiatives to enhance the Quality Management System and Omexom ways of working.

• Stay informed of changes in standards and industry best practices, ensuring compliance and innovation.

Key Interfaces

Relationships with key stakeholders:

• Business Unit General Managers

• Head of Function

• Regional Functional Manager

• Quality Advisor

• Project Managers and Site Managers

• Client Quality Representatives

• Local Authorities and Regulatory Bodies

• Subcontractors and Suppliers

Person Specification

Qualifications and Experience

The jobholder shall be a motivated self-starter, possessing:

• A minimum of 3 years of experience in a similar role

• CQI Quality in Construction or equivalent

• IRCA Lead Auditor qualification, ISO 9001

• Membership of a professional body (e.g. CQI) preferred

• Experience in a quality role within construction or infrastructure

• Experience managing non-conformances and conducting root cause analysis

• Strong understanding of ISO 9001 and quality management systems

• Recognised training in accident/incident investigation

• Experience supporting quality deliverables at the project level

Competencies

Required skills, knowledge, and abilities:

• Strong understanding of quality standards and specifications

• Excellent communication and interpersonal skills

• Proficient in Microsoft Office and environmental reporting tools

• Full UK driving licence and willingness to travel

• Self-motivated, practical, and solutions-focused

• Ability and willingness to be flexible with working from home, office, and site-based

Values

In line with Omexom’s values, the jobholder must have the following qualities:

Team Spirit & Generosity – able to work effectively within and contribute to the Omexom team to deliver results, provide support and drive performance.

Trust and Empowerment – enjoy managing their responsibilities and time to ensure work is completed efficiently and professionally.

Integrity and Responsibility – enjoy taking responsibility for their duties and managing these effectively to ensure efficient high-quality results.

Innovation & Entrepreneurship – continually strive to improve processes and introduce new initiatives to improve efficiency.