Real success is the success you share

1. Overview

To provide installation, maintenance, commissioning and testing of all AC and DC Electrical systems associated with the Telecoms Sector.

2. Our Mission Statement

Novo Technologies provides safe and best operating practices for all our staff, and innovative high-quality products, services, solutions to our customers, striving to be their critical partners as we assist them in growing efficient, ubiquitous wireless and fixed networks.

3. Our Vision

To be promoted as the market leader and company that thrives on its reputation for delivering business excellence, through its people, processes, procedures, customers and suppliers service performance.

4. Our safety culture statement

"As much as technology changes, our mission remains the same, to provide a safe, open door policy and best operating practices for our employees, partners and visitors, provide and innovative high quality products, services and solutions to our customers, striving to be their critical partners as we assist them in growing efficient, ubiquitous wireless and cabled networks” Matt Wynne – Managing Director Novo Technologies

5. Company Compliance standards

• Read, understand and follow all internal company polices for Health, Safety, Environmental and Information security.

• Co-operate with the company to achieve a safe, healthy and environmentally sound operations on and off site.

• Co-operate with instructions from the auditing committee or management; and reporting any lack of business process-training requirements

• Ensure that customer requirements and applicable statutory and regulatory requirements are determined, met and supported.

• Maintain focus on enhancing customer satisfaction.

• Responsible for raising awareness of service or product non-compliance

• Complete any mandatory training and goals set in line with the company’s overall objectives.

• Ensuring that the processes are delivering their intended outputs.

• Reporting the performance of the integrated management system, risks and opportunities for improvement particularly to the senior Management,

• Ensuring the promotion of customer focus throughout the organisation,

• Ensuring that the integrity of the management system is maintained when changes to the Quality, environmental occupational health and safety management systems are planned and implemented.

6. Responsibilities

• Complete Electrical installations, maintenance, commissioning and testing on sites

• Ensuring all test results and handover pack information is accurately recorded on the appropriate certificates / inspection report or templates for submission to the Client

• Undertaking supervisory duties of employed persons to ensure they are competent and adequately supervised whilst completing works

• Having adequate knowledge, experience and understanding of the design, installation and commissioning of the relevant equipment in accordance with the Installation Guide.

• Maintenance, verification and/or inspection and testing procedures for electrical work

• Having adequate knowledge of applicable Electrical Regulations and Standards where relevant

• Adherence to technical standards, and Electrical Work undertaken by the Business and its quality, on a day-to-day basis.”

• Fault finding and diagnosis

7. Education and Experience

The following qualifications and papers are required and are essential requirements of the role:

• SVQ Level 3 – Electrical Installation (with FICA Certificate)

• NVQ Level 3 Electrotechnical Qualification – Electrical Installation (with AM2 Certificate)

• Equivalent 4-Year electrotechnical apprenticeship in electrical installation with a final assessment certificate, as per above.

• Level 3 Award in Initial and Periodic Inspection and Testing of Electrical Installations (City & Guilds 2391-52)

• Electrotechnical Certification Scheme (ECS) Gold Card – in-date and valid to the 18thEdition

• AC/DC compliance

The employee must be able to provide proof of the ECS Gold Card displaying the required qualifications as well as any associated certification.

8. Competencies

• Have the necessary qualifications

• Must have a full clean Driving License

• Confidential in all matters

• Professional approach, coupled with strong interpersonal skills.

• Excellent planning, organizational and time management skills

• Excellent verbal, written communication and presentation skills

• Ability to work on own initiative

• Ability to work in, and adapt to a rapidly changing environment

• Ability to work co-operatively with others to complete tasks and implement process improvements

• Flexible and co-operative at all times

• An assertive but calm demeaner

9. Organisational Reporting

Reports directly to the Project Director.

10. Internal Key Interfaces

• Directors

• Project coordinator

• Accountant

• Health and safety consultant

• Business process manager

• All Engineers

• HR lead

• Administration and Auditing staff

11. Document Amendments

Should any amendments, revisions, or updates be made to this document it will be the responsibility of the Company senior management to see that all relevant employees receive notice.