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Purpose of the job

The Sales Administrator will provide a depth of administrative support to the Sales Team across areas including customer service, data maintenance, order processing and their day to day sales activities.

Why Nuvia

Nuvia - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including Civil Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally.

Nuvia is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence.

Reports to Chris Jackson

Direct report of: Director

Key Accountabilities   The Sales Administrator will provide administrative and operational support to the sales department, helping to streamline sales processes, manage data, and enhance customer relationships.
Key Responsibilities include maintenance and update of data in relation to customers and sales records, processing of sales orders including raising purchase orders and tracking their progress.
An important part of the role involves the provision of support to customers and prospective customers, providing information and quotations, managing order status and handling of customer issues.  There is also a responsibility for inventory management requiring regular contact with the inventory and warehouse teams and ensuring lead times are minimised. A good administrative all-rounder the Sales Administrator will also provide support to the sales team in organising their schedules and travel, providing the team with sales materials and product information and creating and maintaining sales contracts and reports. A good level of communication skills is required via email, telephone, and face to face.   

Essential and Desirable skills

- GCSE level education.
- Proven experience in a similar administrative or sales support role.
- Proficiency in using office software (e.g., Microsoft Office Suite).
- Excellent organisational, time management, and multitasking skills.
- Strong communication and interpersonal abilities.
- Attention to detail and accuracy in data entry.
- Knowledge of CRM software and sales-related tools (i.e Salesforce)
- Familiarity with sales and order processing procedures.
- Customer service skills and the ability to handle customer inquiries and issues effectively

The Job Description is a broad statement of the purpose, scope, and responsibilities essential to performing within the role to a required standard.  The role and responsibilities defined within will change with technology, working practices and redefining of roles, and the process will be reviewed as changes demand.  The format does not require every single task to be recorded, instead the Job Description is written in a ‘generic’ style that permits flexibility but defines the boundaries of responsibility and accountability.

Nuvia UK is committed towards equality in employment.