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VINCI Energies

In brief

  • Category: ASSISTANT ROLES
  • Reference: 2026-134184
  • Client code: 538
  • Location: Troyes, Grand Est, France
  • Contract type: Permanent
  • Experience level: More than 3 years

To ease reading, the plural masculine form may be used on this page; our vacancies are however directed to persons of all genders

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Tunzini Troyes - Gestionnaire de contrat maintenance et SAV CVC F/H

30/10/2026

Mission principale

Le gestionnaire de contrat H/F assure les suivis administratif et technique des activités du service SAV maintenance. Il participe à la gestion des dossiers clients, des contrats, de la planification, des commandes et contribue au bon fonctionnement du service.


Activités principales

Gestion administrative

Rédiger et mettre en forme les courriers et comptes rendus.
Programmer les interventions.
Assurer la gestion des mails entrant et sortant.
Mettre à jour les bases de données clients.


Gestion des affaires

Passer des commandes fournisseurs.
Constituer les dossiers administratifs de chantier.
Assurer le suivi des contrats de maintenance.
Préparer les documents nécessaires aux interventions.


Suivi financier

Assurer la relance des impayés.
Envoyer les éléments nécessaires à la facturation.


Appels d'offres et marchés

Retranscrire les montants du devis dans le DPGF.
Rédiger les mémoires techniques.


Support aux équipes

Gérer les plannings des techniciens.
Préparer les demandes d'accès aux sites clients et les plans de prévention.
Contrôler les bons d'intervention et demandes de devis.

Responsabilités

Respect des délais de traitement.
Qualité des dossiers transmis aux clients.
Confidentialité des informations traitées.


Compétences requises

Techniques

Maîtrise du Pack Office (Word, Excel, Outlook).
Connaissance des procédures administratives.
Connaissance des métiers du froid, de la ventilation, du chauffage et de la plomberie.
Bonne maîtrise de la rédaction professionnelle.


Organisationnelles

Sens de l'organisation.
Gestion des priorités.
Rigueur et méthode.
Respect des délais.


Relationnelles

Bon relationnel.
Réactivité.
Sens du service.

Profil recherché

Formation : Bac à Bac +2 Administratif, Gestion PME-PMI.


Expérience : Première expérience en assistanat administratif souhaitée.
Une expérience dans le chauffage, la ventilation et la climatisation est obligatoire.

Horaires indicatifs

Temps plein : 35 h par semaine.
Poste sédentaire en agence avec contacts réguliers avec les clients, fournisseurs, techniciens et responsables d'affaires.

Entity

In a world undergoing constant change, VINCI Energies contributes to the environmental transition by helping bring about major trends in the digital landscape and energy sector. VINCI Energies' teams roll out technologies and integrate customised multi-technical solutions, from design to implementation, operation and maintenance. With their strong local roots and agile and innovative structure, VINCI Energies' 2,100 business units have positioned themselves at the heart of the energy choices of their customers, boosting the reliability, efficiency and sustainability of their infrastructure and processes. VINCI Energies strives for global performance, caring for the planet, useful to people and committed to local communities.

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The VINCI group wishes to warn applicants about the online publication of false job offers for contracts abroad in the name of VINCI group companies. The authors of these offers fraudulently use the corporate names, brands and logos of VINCI group companies to deceive applicants, inducing them to reveal personal information and to pay money to obtain alleged services. Under no circumstances do VINCI group companies ask for candidates' bank details or any payment of money as part of their recruitment process. We therefore strongly recommend that applicants check the authenticity of job offers before responding to them.